Terms of service

Terms of Service

These terms of service govern the use of the website canmu.eu and the placement of orders in our online store. By using our website, you agree to comply with these terms. We recommend reading these terms carefully before using our services.

1. General

Duolify OY (Business ID: 3351449-7, address: Kornetintie 4, 2nd floor, 00380 Helsinki, Finland) operates the website and online store canmu.eu. By using the website, you accept these terms.

2. Use of Service

  • Age Restriction: Our website is intended for individuals aged 18 or over.

  • Accuracy of Information: You agree to provide accurate and complete information necessary for processing your order.

3. Products and Pricing

  • All prices shown in our online store include VAT (Value Added Tax) in accordance with applicable legislation.

  • We reserve the right to change product prices and availability without prior notice.

  • We strive to ensure product descriptions and images are accurate but are not liable for possible errors.

4. Ordering and Payment

  • Order Confirmation: You will receive an order confirmation by email once your order is received and payment is completed.

  • Payment Methods: We accept major payment methods such as credit cards and other solutions provided by payment service providers.

  • Right to Cancel Orders: We reserve the right to cancel an order if errors occur, such as incorrect pricing.

5. Delivery and Shipping

  • Delivery Time: We aim to deliver orders within 1-10 business days. Delivery times may vary depending on delivery address and product availability.

  • Shipping Costs: Shipping costs are indicated at checkout before order confirmation.

  • Liability: We are not responsible for delays caused by factors beyond our control, such as logistical issues or force majeure events.

6. Returns and Refunds

The conditions for returns and refunds can be found in our Return and Refund Policy, available on our website.

7. User Obligations

  • You must not use our website for illegal or harmful purposes.

  • You must not interfere with the operation of the website or attempt unauthorized access to our systems.

8. Intellectual Property Rights

All content on the website, including texts, images, logos, and products, is the property of Duolify OY or its licensors. Copying, distributing, or using content without permission is prohibited.

9. Limitation of Liability

  • We are not liable for indirect, special, or incidental damages arising from the use of our website or products.

  • Our liability is limited to the purchase price of the product unless otherwise required by mandatory law.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes take effect when published on our website. We recommend reviewing the terms regularly.

11. Applicable Law and Disputes

These terms are governed by the laws of Finland. Any disputes will be primarily resolved through negotiation. If no agreement is reached, the dispute will be settled in a Finnish court.

12. Contact Information

If you have any questions about these terms, you can contact us:

Email: support@canmu.eu
Address: Kornetintie 4, 2nd floor, 00380 Helsinki, Finland

Last updated: 30.12.2024.